Case Study: AGM Automation Resolves Sensor Issue for Residential Gate
23 September 2024
Client: Strata Management Company
Location: Balga, Western Australia
Challenge: A private residential property in Balga experienced issues with their automated gate system. The primary problems were damage to the motor cover box and a malfunctioning sensor that was causing persistent beeping. This not only compromised the gate's functionality but also posed potential security risks and created a nuisance for the residents.
Solution: AGM Automation swiftly responded to the work order from the Strata Management Company.
Our approach included:
- Prompt site visit by an AGM technician to investigate the issue
- Thorough diagnosis of the problem, tracing the beeping fault to the battery beam
- Immediate replacement of the batteries in the sensor
- Testing to ensure correct operation of the beams
- Quoting for motor cover replacement
- Subsequent replacement of the damaged motor cover
Key components addressed:
- Faulty battery beam sensor
- Damaged motor cover
Results:
- Swift resolution of the beeping issue, restoring peace to the property
- Restored full functionality of the gate's safety features
- Protection of the gate motor with a new cover, ensuring longevity of the system
- Enhanced overall security and operation of the automated gate
Key Success Factors:
- Rapid response to the Strata Management Company's work order
- Accurate diagnosis of the issue, focusing on both the immediate problem (beeping) and potential future issues (damaged cover)
- Efficient resolution, minimizing inconvenience to residents
- Comprehensive approach, addressing both sensor functionality and physical protection of the motor
Client Feedback: The Strata Company and property owner expressed satisfaction with AGM's prompt and efficient service, appreciating the quick resolution of what could have become a more significant issue.
Industry Advice - AGM Automation recommends:
- Regular maintenance checks to catch minor issues before they escalate
- Prompt reporting of any gate issues to prevent potential security compromises
- Ensuring all components of an automated gate system, including sensors and protective covers, are in good working order
This case study highlights AGM Automation's expertise in quickly diagnosing and resolving issues in automated gate systems, demonstrating their commitment to maintaining the security and functionality of residential properties.
If you need help with your commercial electric gate set-up, or wish to automate any other gate configuration, feel free to contact Tim on (08) 9244 8899 to have a no-obligation chat or email tim@agmautomation.com.au for immediate assistance, today!
