Inglewood RAC Insurance Response Case Study - From Impact to Innovation
10 December 2024
Client: RAC Insurance
Location: Inglewood, Western Australia
Challenge: A private residence experienced significant gate damage when a vehicle accidentally reversed into their automatic sliding front gate. The impact resulted in:
- Bent main frame
- Potential motor damage
- Compromised security
- Non-functional gate system
Solution: AGM Automation implemented a comprehensive repair plan:
- Initial site assessment by technician
- Detailed damage evaluation and quote preparation
- Coordination with steel fabrication partners
- Sourcing of specialised components, including interstate picket tops
- Installation of new gate matching existing design
- System modifications including:
- Guide roller installation to prevent future paint damage
- Multiple site visits to ensure quality completion
Results:
- Fully restored gate functionality
- Enhanced durability with new guide system
- Perfect match to existing design aesthetics
- Improved protection against future damage
Key Success Factors:
- Quick response to insurance claim
- Strong industry partnerships for fabrication
- Attention to preventative improvements
- Thorough quality control process
Client Feedback: The client expressed satisfaction with AGM's seamless service delivery.
Industry Advice: AGM strongly recommends maintaining gate insurance coverage to protect against unexpected damage and ensure quality repairs when needed.
If you need help with your commercial electric gate set-up, or wish to automate any other gate configuration, feel free to contact Tim on (08) 9244 8899 to have a no-obligation chat or email tim@agmautomation.com.au for immediate assistance, today!